FAQs

Have other questions? Get in touch with our team via support@joinbrix.com

How does your 2-week risk-free trial work?

Companies can start working with matched engineers right away for two weeks. If you are unsatisfied, we will provide replacement service to match you with a new engineer or a full refund.

Are there additional charges such as setup or cancellation fees?

There are no additional charges or hidden fees for our services.

Can I select my own team composition?

Yes, we build your team based on your specifications and consult with you to meet your exact needs. Whether full-time employees, part-time, or contractors, get the right candidates for competitive rates.

What if I am unsatisfied with the developers after the offer is signed?

Our service contract is based on the role you need, not on specific developers. We provide continuous support and free developer replacements if you become unsatisfied with any team member for any reason at any time.

Do service prices vary by country?

Yes - every country has its own regulatory costs as well as salary expectations. We calculate our prices based on several variables to reflect these differences.

What happens if I have an issue?

Brix provides 24-7 customer service. Reach out to us anytime! Contact us

What about legal compliance?

Brix is the ultimate one-stop shop that deals with all payroll, taxes, insurance, and local regulations. Focus on projects, not paperwork.